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Privacy Policy

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RudyRun (“we”, “us”, “our”) values your privacy and is committed to safeguarding your personal information. This Privacy Policy outlines the types of personal data we collect, how we use it, and how we protect it when you use our website, mobile applications, and related services (the “Services”). By using the Services, you agree to the collection and use of information in accordance with this policy.

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1. Information We Collect

  • We collect various types of information to provide and enhance our Services, and to ensure proper functionality.

 

1.1 Personal Information

  • Contact Information: Name, email address, phone number, billing/shipping address.

  • Account Information: Usernames, passwords, account settings, preferences.

  • Payment Information: Credit card details, billing information, and payment records when making purchases.

  • Product Registration Information: Data provided when registering your Fit on Form product for warranty and support.

  • Customer Support Information: Communication records (emails, calls, or chat logs) when you contact us.

  • Demographic Information (optional): Gender, age, and preferences, if you choose to provide them.

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1.2 Device Information

  • We collect technical data such as:

  • Device identifiers (device type, OS, browser type, IP address, MAC address).

  • Hardware model, OS version, unique identifiers, and mobile network details.

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1.3 Biometric Data (if applicable)

  • Fingerprint or facial recognition data (used only for authentication).

  • Voice and video data from interactive features.

  • Behavioral data such as usage patterns and command history.
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1.4 User-Generated Data

  • Content created or shared by you while using our Services.

  • Usage information (pages visited, features used, search queries).

  • Location data (if you enable GPS or location services).
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1.5 Communication Data

  • Customer support interactions, feedback, and product reviews.

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1.6 Sensor & Smart Integration Data (if applicable)

  • Data from integrated smart home devices (e.g., sensors, cameras, or connected services).

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1.7 Third-Party Data Sharing

  • We may share data with trusted third parties such as payment processors, cloud service providers, analytics platforms, and marketing partners—only as necessary to deliver or improve our Services.

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1.8 Data Storage & Security

  • Personal information is stored on secure servers with encryption.

  • Secure transmission protocols (SSL/HTTPS) are used.

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1.9 Data Retention

  • We retain personal data only as long as necessary for business, legal, or regulatory purposes. Upon request, we delete or anonymize your data unless required otherwise by law.

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2. How We Use Your Information

  • We use your data to:

    • Deliver and manage Services (payments, subscriptions, support).

    • Personalize content and provide recommendations.

    • Improve features, troubleshoot, and ensure performance.

    • Notify you about updates, promotions, and security alerts.

    • Detect and prevent fraud or unauthorized access.

    • Comply with legal requirements.

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3. Data Sharing & Disclosure

  • Service Providers: Payment processors, cloud storage, customer support tools.

  • Business Partners (with consent): If you opt-in to promotions or joint services.

  • Legal Compliance: If required by law or to protect our rights.

  • Business Transfers: In the event of a merger or acquisition.

  • We do not sell or rent your personal data to third parties for marketing.

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4. User Rights

  • Depending on your location, you may have privacy rights such as:

    • Right to access, correct, or delete your personal data.

    • Right to restrict or object to processing.

    • Right to withdraw consent at any time.

    • Right to data portability.

    • Right not to be subject to automated decision-making.

    • Rights under GDPR, CCPA/CPRA, PIPEDA, LGPD, and other applicable laws.

  • Requests can be made by contacting us at support@fitonform.com

  • . We may require verification of your identity.

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5. Data Security

  • We implement strict safeguards including:

    • Encryption during transfer and storage.

    • Access controls and authentication protocols.

    • Secure servers with continuous monitoring.

    • Regular audits and incident response plans.

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6. Data Retention & Deletion

  • We retain your data only as long as needed. If you request deletion, we will securely remove your personal data unless retention is required for legal or operational reasons.

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7. Cookies & Tracking Technologies

  • We use cookies to:

    • Improve website performance.

    • Personalize content and ads.

    • Track analytics through tools like Google Analytics.

  • Users in the EU and California will be provided cookie consent options in compliance with GDPR and CCPA.

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8. Third-Party Links & Services

  • Our Services may include links to third-party websites or ads. We are not responsible for their privacy practices and encourage you to review their policies.

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9. Children’s Privacy

  • Our Services are not intended for children under 13. We do not knowingly collect data from minors. If such data is collected unintentionally, it will be deleted immediately.
     

10. International Data Transfers

  • Your data may be transferred outside your home country. We implement safeguards such as Standard Contractual Clauses (SCCs) to protect your information.

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Contact Us

  • If you have any questions or requests about this Privacy Policy or your data, please contact us at:

📧 support@rudyrun.com

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